We have used Service Today since we moved to the area in 1999. They have repaired and replaced our HVAC system; repaired our washer and dryer; repaired our gas stove; replaced two gas hot water heaters; I could go on. The point is that we can always count on them showing up on time, knowing what they are doing, and charging a fair price.
Jerry came out and within 5-10 mins he told me exactly what the problem was. Told me exactly how much it would cost to get the a.c. running again.
Also, I called and he was here in less than 3p mins.
After experiencing a small emergency, I called Service One thinking I would have to wait a few days for assistance. Much to my surprise the young lady assured me their crew would come by that very afternoon.
Summary: Tech came out and billed me over $300 to top off freon without professionally diagnosing problem, only for freon to all leak out a couple weeks later.
Long Story: Called and set an appointment and told them that the pipe connected to my outdoor AC unit was frozen, as was the inside of the furnace. Doing some minor research online I found that a likely cause was I was low on freon. A tech came out, asked me to turn on my AC. He stood there for a little bit until the compressor kicked on. He listened and said "yup you are low on freon" and went to his van to get the R22 cylinder. He topped it off over 2 lbs and billed me just over $300. He didn't check where the leak was in the system and said he could put a can of stop leak in for another $100. I declined the stop leak. I was new to home AC problems and did not know any better and trusted the technicians judgement on topping off the system. 2 weeks passed and my pipes were frozen up again. I called another local service provider and they came and diagnosed the system for free and found that the coil inside the furnace was completely compromised and was leaking beyond repair. I wasted over $300 to have Service Today add freon just for it to leak out, without any professional advice or diagnosis. I was only told "you need to start saving for a new system" rather than diagnose the issue and let me know that the problem was not going to be solved with topping off freon. I could have used the $300 towards the actual repair of the problem which the other service provider had diagnosed for me.
-Marcus Cafagna and Jenn Velasco-Cafagna
I am a renter and my landlord has let my family go without a.c. for 2 weeks.
Even before the appointment, one of the repair guys called me and asked a few questions in hopes of helping me fix the problem. Jake and Jeremy arrived and were both friendly and very, very helpful. With expert know how they resolved my problem in short order. What a great experience!
He gave me some great advice and I will be using them and referring them to everyone I know!!
operating in the Springfield area. Their services are reasonably priced,
and they are always quick to come out and fix whatever problem we have with our appliances, heating, air conditioning, or plumbing. The first time we used their services, about 12 years ago, a master plumber named Robin told us he would never replace what could be repaired.
We prefer Service Today over the bigger and more expensive outfits
Thank You So Much, Service Today!
Service Today Company Inc is a US Plumber based in Ozark, Missouri. Service Today Company Inc is located at 1014 S 3rd St, Ozark, MO 65721, USA.
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