Excellent care and friendly feeling. Short staffed at times.
I have worked at Ozark Riverview Manor for 19 years and I'm sure just like every where else we go through good and bad days. But over all I truly believe that we want nothing but the best for for our residents!! I love the people I work with and love the feeling I get knowing I get to care for our residents!!
This facility has changed owners and the changes are amazing. I am very comfortable placing my mom here! As with any nursing home, the more you visit, the better the experience is for you, seeing the staff interacting with your loved one is the true test of their ability to do good things when you are not there.
My mother moved in to Riverview Manor and we paid for one full month. My mother's care turned out to be more extensive than they were able to provide and she was only there for a week. Their finance department just notified us that they are sending us a full refund for the days that were not used. We selected Riverview because of their excellent reviews. We were disappointed things didn't work out, but are thankful they agreed to send the refund. There is nothing more stressful than placing a loved one in a nursing home. It was a blessing that we didn't have to worry about getting the refund.
This nursing home practices dementia patient dumping at medical care facilities and when they are released from these medical care facilities and are able to return to nursing home you will find your loved one has been evicted. The state steps in and place your love one any where in the state of Missouri. I hope that any of the administrators or nursing staff this never happens to their loved ones. This establishment never changed my mothers bedding one time it was 2 weeks with same bedsheets on her bed. They never brushed and clean dentures of my mother. I found pills folded inside a piece of paper on her bed. When I asked if these pills were moms or not I never received an answer. They sent my mother to lakeland where they just drugged her up and. They threaten to send my mother to emergency room and abondened her. My mother is a little over 5 feet tall and weighs about 100 pounds she has dementia a bad heart and osteoporosis. T hey claim she was a threat to others.
Ozark Riverview Manor is a US Health facility based in Ozark, Missouri. Ozark Riverview Manor is located at 1200 W Hall St, Ozark, MO 65721, USA.
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