We visit Chris and Holly's for our 3 Yorkies. They do an amazing job, are extremely personable, and would recommend them to anyone. Have never had a groomer pay so much attention to detail. They listen to my wishes and they always end up looking better than I ever imagined.
This place obviously does not like to cater to larger dogs (77 lbs - 53 & 43 lbs). I tried to get a price for my 3 and he said "about" - what is about? He doesn't go off the prices listed on his website when I inquired. I stated I didn't want him to say about and then charge me $50 more. I wanted to bring all 3 of mine in at one time - but he wanted to do what was more convenient for him not for his potential customer. Hours of 8-5 he said were workable for them and he thru in that they were open on Saturdays. He had no idea what my work schedule was and could have cared less. I repeatedly asked do I leave them there all day or what do I do and he never answered. He then asked what age my dogs were - what does that have to do with giving them a bath. After I answered him he "um and oh and um and oh" so I'm not sure what that was. He also asked if they had been groomed before and he said - no I mean professionally groomed. I stated yes and I could hear him "hmf" through the phone. After trying to work with him for about 15 minutes I finally gave up as he acted like he didn't want to bath my dogs. I informed him I was sorry it was a waste of time and that I gathered he didn't want to take my dogs given his evasiveness. I wouldn't go there now no matter what - it was a waste of my time to even call - who knows what their grooming is even like! Very unprofessional in my first and last with them. He must have forgotten he is in the service business - not the "customers cater to him" business.
I called to find out how much it would be for my German Shepherd Rottweiler mix to get groomed. He said it wouldn't work out. I can understand the mix, but he has been groomed several times before and is very kind and gentle. Not very happy!
Excellent place, had my dog done their many times and he has looked great and is the groomer I would recommend to anyone.
Great customer service and very reasonable. We will definitely be going back.
Chris And Holly S Place is a US Point Of Interest based in Ozark, Missouri. Chris And Holly S Place is located at 1102 S 3rd St, Ozark, MO 65721, USA.
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